"We hope that this inquiry, with its focus on governance might begin to lift the stone on this way of working," said Ms. Armstrong. "Strictly speaking these issues are outside the terms of reference but we hope that if the Auditor-General does turn up wider issues of governance that she will utilise that part of her terms of reference that allows her to report on any other matters that she considers desirable."
"We also welcome the inquiry because it is likely to be an important step in enabling the corporation, and those it is meant to serve, to move past the recent turmoil and get on with delivering services that meet the needs of injured New Zealanders," said Ms. Armstrong. "In all the recent claims and counter claims the needs of ACC claimants and beneficiaries have been overlooked and we trust that ACC will be able move forward once the report is completed and any recommendations implemented".
